Debbie D.

Brian went far beyond the expected as our realtor. In fact, I am afraid that our review will not do him justice! He really listened to us when we explained that we wanted to sell our house “as is”. We did not want to spend a lot of money fixing it up or having it professionally staged, so he worked with us on choosing which furnishings would go or stay and helped with arranging them. He has a very artistic eye! He and the photographer did such a good job that when we saw the virtual tour we thought, “Wow! This is a really gorgeous home! I want to live there!” We had let our lawn die, so he arranged for landscapers to do some minimal yard work and afterward we joked about painting the lawn. Lo and behold, Brian showed up with paint and a sprayer! (He’s going to kill us for revealing this because now everyone will expect these little “extras” from him!) He did other over-the-top favors for us like lending us a more modern refrigerator which he helped load, deliver and unload.
The most significant factor was his availability by phone or email. He always got right back to us even if he was too busy at the moment.
Brian was so exceptional that we decided to utilize his expertise, insights and connections to help us find our new home, even though it was not in his primary area. He got to know us so well, that he directed us away from new homes that would have soaked up most of our profit, even though this meant a smaller commission for him. We felt that he truly cared about us as people, not just as clients. We spent many days and hours in his car looking for our next home and once we chose the right place for us, he was always available to help us with all our many questions including some confusing forms.
We feel blessed to have chosen Brian as our realtor and now, our life-long friend.

Brian & Dan | Sereno Group

Brian & Dan | Sereno Group