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Our Yelp Reviews

insanely great service

As realtor, he was knowledgeable on local markets and negotiating tactics, as such he was able to provide valuable guidance when we put out offer in.

We bought our first home last year and used Brian as our agent. He did an excellent job. As realtor he was knowledgeable on local markets and negotiating tactics, as such he was able to provide valuable guidance when we put out offer in. Also whenever there was an obstacle, Brian never dwelled on it, but only thought about how to fix or workaround. Additionally he was able to help in other aspects of the home purchase – almost like a concierge. Some examples: found us a loan half a point lower than our previous first choice, drove to county building to get plans for pending construction next door. Even after we bought the house, he continued to check in. He stopped by to help with a leak in our basement and helped to arrange a call with county when there were issues with one of tax bills. Couldn’t recommend him more as a realtor.

Brian S.

Los Gatos, CA
03/12/2017

Brian took time to explain the procedure and made the paperwork a lot easier.

We are a family from Australia and met Brian at an open house and instantly felt a great vibe about him. He was well presented, friendly and professional. After finding the home we wanted, Brian took time to explain the procedure and made the paperwork a lot easier. Thanks for all your help Brian!

Thao N.

San Jose, CA
03/06/2017

Brian helped us be realistic in what we could afford in this difficult market and never pressured us in any way.

Brian is an amazing Realtor. (We as always took way too long to write this review but) it is so important to us to let folks out there know how great Brian really is. Brian helped my wife and I purchase our first home, in Sept 16′. We had a modest budget for the Bay but that made no difference to Brian he was kind and supportive throughout the process. He was amazing, he went to bat for us when needed, answered all our questions and was super friendly the whole time. As this was our first home purchase we had a lot of questions and were new to the whole process, which has a lot of steps but he kept us moving in the right direction. Honestly, we had a lot of fun searching for homes with Brian we kind of miss spending our weekends with him. Brian helped us be realistic in what we could afford in this difficult market and never pressured us in any way. Finally, Brian was there through some strange issues with understanding different HOA’s and the waiting process between getting your bid accepted and when you finally get the keys.
5/5 we will reach out to Brian again for our next home purchase.
If you searching for your first home or just the next one, go ahead and call Brian you won’t regret it!

Nick M.

San Jose, CA
03/04/2017

he never treated our transaction like it was just another sale, he treated it like it was his own. He went in our crawl space, on our roof, answered endless questions from us, and even personally drove me to the Santa Clara planning department to check

We really hit the jackpot when we selected Brian as our realtor. As reflected in all his other rave reviews, Brian has many outstanding qualities. What really stuck out to me, however, was his thoroughness in everything that he did and his caring attitude through it all. He was at every inspection prior to the purchase of our home– everyone! Do you know how helpful that is? I was able to clarify things with him immediately, and he was by my side, proactively asking questions to the inspectors as issues arose. Best of all, he never treated our transaction like it was just another sale. He treated it like it was his own. He went in our crawl space, on our roof, answered endless questions from us, and even personally drove me to the Santa Clara planning department to check on something. We bought our house–thanks to Brian–for under the asking price, and he made us feel informed and comfortable every step of the way. He is (even after the sale of our home) always easy to get in touch with and is a wealth of knowledge when it comes to home maintenance and referrals. Brian is the best of the best, and we feel so lucky to have had him on our side.

Chris Ann B.

Los Gatos, CA
03/03/2017

not only good as realtor, but might be the best service I have experience in my whole life.

Brian is not only good as realtor,, but might be the best service I have experience in my whole life.
He was able to handle a very difficult transaction. The process went thru a failed loan first attempt with my bank after seller accepted the offer, he negotiated an extension on time to remove loan contingency and helped work on a second lender.
After removing the loan contingency from the offer on the loan approval, and with lot of money at risk, the second lender almost failed to deliver the loan. Brian was key to help solving that situation and finding an alternative loan so we do not end going to court to recover the 3% of the house.
At the end, and because all the issues, the end of escrow was delayed one week so I was charged by the escrow company. Brian asked me if I wanted to complain so the financial company pays for the delay. I was so tired that I told him forget about it and I assumed the money as lost.
Brian did not have any other commitment with us, and I even told him to forget about it… he evidently cannot give any money on the table so he pressed the financial company without my knowledge, and I received the refund check. This was just amazing, unexpected great news and extra mile from him.
I just cannot think how someone could do a better job!
THANK YOU BRIAN! We will never forget what you did and my family and I have a second job now at recommend you in any opportunity was have to do so.

Pablo M.

San Jose, CA
12/21/2016

an absolute competent professional in his field

TRUST .. I think this is the most important thing when you’re looking for a realtor. We are from the UK and buying our first home in the USA was a daunting task. We really needed a realtor we could totally trust and after speaking with a few reputable realtors in the area we decided to work with Brian. We were extremely impressed with his professionalism and his knowledge in the area, so we knew we had made the right decision. During our search for a home in an extremely difficult market Brian knew exactly what we were looking for and made suggestions we hadn’t even considered. This is KEY, because you can keep trawling through open houses and hope to stumble on the right one but when your realtor starts thinking outside the box for you and REALLY working for you ..that’s when you know you have someone on your side. But his level of service and commitment didn’t stop there. Eventually we thought we had found the right home and on the day of writing the offer (there were going to be multiple offers on this home) he called us and told us another house had come on the market that day and we should take a look. Now… one would think NAH!! !! I’ve done enough work here and let us continue to write up the offer, but he knew instinctively that the other home would be a better fit for us. Again he was right!! He successfully guided us through the whole process which in this case wasn’t completely straightforward but Brian navigated us through to the end and we are extremely happy with the outcome. We have the uppermost respect for Brian, a true gentleman and an absolute competent professional in his field. We highly recommend him.

Clare V.

San Jose, CA
11/27/2016

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Brian & Dan | Sereno Group

Brian & Dan | Sereno Group